“The cloud might be a deal breaker for many software companies, either from a licensing standpoint or because their software is not extensible.”
We sat down with Emmanuel Garcin, Vice President & General Manager of Jahia Inc., in Washington, DC to discuss the open source CMS Cloud offering.
Hi Emmanuel, thanks for taking the time to talk to us. In a recent release Jahiastated it has experienced a growing acceptance for hosted web content management, even among conservative industries like banking and finance, for both corporate websites and Intranet projects. Why is not everyone using the cloud?
Emmanuel Garcin: Some companies still have financial incentives to own their datacenter It really depends on the financial structure of the firm. Some prefer hardware that you can depreciate, in order to maximize tax deductions [CAPEX versus OPEX]. Most of our Cloud clients prefer to expense [OPEX] their web initiative spendings.
When discussing the cloud option with new or existing clients, what kind of concerns do you hear the most?
Emmanuel Garcin: Different types of customers have different reasons for looking at our cloud offerings. SMBs with low IT resources don’t want to spend on infrastructure. Large enterprises with datacenters still want the flexibility of the cloud, for example, to reach a new region. Thanks to Amazon, we have computing power all over the world. Companies also may want to get faster to market and bypass the internal IT/datacenter processes which can be heavy and time consuming.
However, both types of customers hesitate to trust others to administer and secure their systems because they want to be able to monitor and back up the cloud themselves. Their concern is always the same: What do we do when it’s down? Salesforce.com had the same hesitation in the early adoption phase. In our experience, Jahias’s automatic monitoring, security and backup option is often the selling argument.
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